Repairs and Faults
How do I report a repair?
You can report a repair in the following ways:
By logging your repair using the online facility (click here)
By telephoning or writing to our office
By visiting our office
At the Local Housing Surgery
Repairs are categorised as follows:
| Category |
|
Time scale allowed |
|
| Immediate Call Out |
|
4 hours |
| Emergency |
|
24 hours |
| Urgent |
|
4 working days |
| Routine |
|
Up to 4 weeks |
NEED AN EMERGENCY REPAIR?
After hours repair number for all repairs is as follows:
0800 731 3081
|