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> Equality
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Impact Assessment
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> Tenants Handbook
> Corporate Strategy
> Performance Information
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Performance Information
At the end of March 2009, the association stock totalled 595 dwellings. The stock comprised houses, bungalows, flats and cottages.
| Dwelling Type |
No. Dwellings |
% Stock |
| Houses |
427 |
72 |
| Flats / Bed-sit |
125 |
21 |
| Bungalows |
38 |
6 |
| Cottages |
5 |
1 |
| |
|
|
| TOTAL |
595 |
100 |
| No. of Bedrooms |
No. Dwellings |
% Stock |
| 1 |
70 |
12 |
| 2 |
261 |
44 |
| 3 |
240 |
40 |
| >3 |
24 |
4 |
| |
|
|
| TOTAL |
595 |
100 |
During the period 2008/09 a total of 150 allocations were made. The breakdown of this by household type is as follows:
| Lone Parents |
62 |
| General Family |
44 |
Single Adult
Elderly |
20
24 |
Maintenance
The following is a breakdown of the different repair categories and the percentages of jobs completed on time.
| Repairs completed on time |
| Emergency |
24 Hours |
98% |
| Urgent |
4 Working Days |
97% |
| Routine |
4 Weeks |
97% |
| House Sales |
| Total no of House Sales |
1 |
| Complaints |
| Total no of Complaints Recorded |
55 |
| |
|
| Breakdown |
|
| Repairs |
1 |
| Anti-Social Behaviour |
53 |
| Schemes |
0 |
| Rent |
0 |
| Housing Benefit |
0 |
| Housing |
1 |
| Staff |
0 |
| Equality Issues |
0 |
| No complaints received during 2008/09 period were referred to Stage 2 of the Associations’ new Complaints system (Board of Management). |
RELETS |
| New Lettings |
63 |
| Re-lets |
87 |
| |
|
| Total |
150 |
VOIDS
At 31st March 2009 the Association had a total of 7 properties vacant. The breakdown as follows:
4 awaiting repairs
3 new purchases awaiting repairs
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